Packaged Terminal Heat Pump Average Coverage Area 450 to 550 sq ft Cooling/Heating Cooling Capacity 11 800 BtuH Heating Method Heat Pump Heating Capacity - Electric Not Applicable Heating Capacity - Heat Pump 10 600 BtuH Outside Make-Up Air Without 11.6 EER Reverse Cycle Heat COP 3.4 4.2 A Amps 1 015 W Watts 265V AC Voltage 1 Phase 60 Hz Hz NEMA Plug Configuration - HVAC 7-15P