Packaged Terminal Heat Pump Average Coverage Area 350 to 400 sq ft Cooling/Heating Cooling Capacity 9 400 BtuH Heating Method Heat Pump with Electric Heat Heating Capacity - Heat Pump 11 700 BtuH Outside Make-Up Air Without 12.1 EER Reverse Cycle Heat COP 3.5 3.3 Amps 3.5 W Watts 265V AC Voltage 1 Phase 60 Hz NEMA Plug Configuration - HVAC LCDI 7-20P Power Cord Length 2 1/2 ft