Packaged Terminal Heat Pump Average Coverage Area 350 to 400 sq ft Cooling/Heating Cooling Capacity 9 400/9 600 BtuH Heating Method Heat Pump with Electric Heat Heating Capacity - Heat Pump 11 942 BtuH Outside Make-Up Air With 12.1/12.1 EER Reverse Cycle Heat COP 3.5/3.5 4.4/4.5 Amps 3.5 W Watts 208/230V AC Voltage 1 Phase 60 Hz NEMA Plug Configuration - HVAC LCDI 6-20P Power Cord Length 5 1/2 ft